Welcome to Our Shopper/Driving Team! We’re pumped to have you join our shopping local revolution. 

Now that you’re online, how do we get Lowkel! We’re so excited to have you join part of our driving and shopping team.

Here’s to accept and complete your first delivery.

1. Open the App and Log In to Lowkel

If you’ve forgotten your password, we have a simple password recovery and verification process to get you logged- in in no time.

2. Go Online

Once the app is open, you should see the main screen with your location.

Once you’re ready to start, click the green button that says “Go Online.”

3. Select Your Order

After a moment, you should see a list of possible orders. The order thumbnail will include:

  • Name of Store
  • Delivery Address
  • Estimated Earning of that delivery gig
  • Customer Name and Rating
  • Tip Amount
  • Delivery Timeline – When to deliver

If you click on an order, you’ll be able to see additional order details, which include:

  • Order Type: (Pick-up/Shop)
  • Customer Name and Rating
  • Delivery Address
  • Any Delivery Notes
  • Customer Phone Number
  • Check Boxes:
    • If customer wants contactless delivery
    • If customer requests order receipt
    • If order needs any age verification
  • Store Information (Store Name, About, Timings, Reviews)
  • Delivery Time (Date, Day and Time)
  • Order Details (Product name, Price, Quantity)
  • Driver’s Earnings
    • Total Earnings
    • Delivery Fees
    • Collection Tip
    • Minus Processing Fee

4. Accept Your Order

From the Order Detail page, you’ll be able to accept or ignore your order.

If you’ve selected the order via a Notification, first open the order in the app and then select “Accept Order.”

5. View Your Order

Once you accept an order, you’ll be able to see your order on the “My Orders” page in the menu.

On this page, there is both a tab for “Active Orders” and for “Past Orders.” All Active orders can be viewed and selected from here.

6. Start Your Order

From your “My Orders” page you can select an order and to start, tap the green button “Start Order“.

Once you do that, you’re well on your way! Congrats on beginning your very first order.

Read More on How to Procure and Deliver Items

April 20th, 2021 By lowkel  

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