We’ve made Lowkel super easy to use. On this page, you’ll see how to view orders and navigate through any outstanding orders you have.

  • Log in to your merchant account.
  • Select “Orders” from the top of the screen. 

The “Orders” screen is a robust console that allows you to manage and view all of your active and past orders.

Here, you can see all of the orders that your store has received. You can see the past or active orders. Or, if you’re looking for a specific order, you can use the search function to search through all of your orders based on Order ID, Customer Name, and Driver name. 

If you select an individual order, a new window will appear. In this window, you can view the order, driver, and customer details. You can also use this window to chat with the delivery driver or the customer respectively.

April 23rd, 2021 By lowkel  

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