• Contact the merchant through the chat in the app and let them know that you have a return due to an invalid customer ID.
  • Return merchandise to the merchant; If the merchant is unable to return the item, contact us at 503-389-6437 or email us at support@lowkel.com we will have you drop it off at a Lowkel spot or will pick-up the order from you.
  • Submit a return incident note and receive payment for the return of the product.

Read more on Acceptable ID for Alcohol Delivery in Oregon

February 13th, 2022 By lowkel  

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